Our Guarantee:
Try Ringly risk-free. Pay nothing until it works.
Here’s how it works:
Setup Window (0–7 days)
- Connect Shopify
- Upload refund, exchange, and shipping policies
- Enable core actions: Get Order Status + Refund/Exchange
- Provision your Ringly number
- Verify exposure
Proof Window (up to 14 days or 300 calls, whichever comes first)
To start billing, you must hit:
- ≥60% autonomous resolution rate
- On 100 eligible calls
Once that happens → Grow Plan ($349/mo) starts automatically (or activate sooner if you want).
If not hit within the Proof Window, you owe us $0.
Shopify keeps billing fully in your hands. That means:
- If the guarantee conditions aren’t met, we can’t uninstall or cancel for you — you’ll need to remove the Ringly app from Shopify to stop charges.
- We’ll remind you before billing begins. If you forget and a $349 charge goes through, just let us know and we’ll issue a full refund :)
- If the guarantee conditions aren’t met, you won’t be billed as long as you uninstall the app before the Grow Plan starts. If you’d still like to continue with Ringly anyway, just leave the app installed and billing will continue automatically.
Eligible Calls
An “eligible call” is one with a clear outcome: Escalated, Unresolved, or Resolved. This is automatically analyzed by AI.
Calls marked Unclear (e.g. spam, wrong numbers, hang-ups) are excluded when calculating resolution rate.
Knowledge Base
Keep your AI trained by filling knowledge gaps quickly. Whenever Seth doesn’t know an answer, a gap is created. Just fill it in.
Rule: keep your knowledge score ≥70% the majority of the time (measured as filled gaps ÷ total gaps).
Other Terms
- Respond to our requests within 24 hours.
- If we detect attempts to game the system or sabotage resolution rates, we reserve the right to cancel the guarantee.
- Your Shopify store needs to sell to Canada and or the United States, and it needs to get or expect to get at least 250 calls per month.
In short: If Seth doesn’t resolve at least 60% of 100+ calls in your trial, you never get billed.
Book a call here to claim this guarantee ->