AI phone support for

Shopify app of Ringly.io

Shopify brands

Let AI pick up the phone and resolve support calls: WISMO, returns, policies and products questions. The rest will be escalated to your team.
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Header image
Hear AI solve a WISMO call
Real customer call • 38s • Resolved

60% resolution guarantee

We guarantee a 60% AI call resolution rate within 90 days, or we’ll refund all your subscription fees.

Live in under an hour

Connect Shopify, upload knowledge, set rules, deploy to a phone number and start resolving calls.

Keep your brand safe

AI does support only. You set the rules. High-stakes or unsure calls transfer to your team.

Your team wasn’t hired to answer the same call 50 times a day.

Repetitive calls drain your support team, frustrate customers, and it distracts from the work that actually grows your business.
Repetitive WISMO calls
Customers wait hold for simple answers
Your reps burn out during peaks
Returns turn into long, slow conversations

Most phone calls are simple questions.
Seth the AI agent resolves most of them.

WISMO
Seth solves a WISMO call
Seth looks up order status in Shopify and gives tracking info.
Product questions
Seth gives product advice
Seth uses your knowledge to answer in natural spoken language.
Returns
Seth requests a return
Seth checks eligibility and requests a return in Shopify.

These brands trust Ringly to handle their support calls

How Learning Headphones gets only 9% of phone calls
How TechCraft Studio resolves 78% of its support calls on autopilot
How Reeftel cut their support call volume by 81%

"My customers also feel like it’s a normal person. They feel like they can communicate if they have questions."

Claudia Droge
Owner of TechCraft Studio

78%

Calls resolved (in 2025)

88%

Never passed to humans

How Seth resolves 70%+ of your brand’s phone calls

A proven, step-by-step approach powered by AI and continuous optimization.
1. Add knowledge

Upload all your business’s knowledge

Add your website, help docs, FAQs, or paste text. Add specific rules as well. Ringly keeps your website synced automatically.

No “prompt engineering” needed.
2. Link Shopify

Find orders in Shopify, request returns, recognize customers

Connect Ringly to Shopify to let Seth:
- Solve WISMO calls
- Request returns in Shopify
- Identify the customer he’s on the phone with.
3. Set up escalation

Seth resolves what he can and escalates the rest

Seth can transfer the call to your team or email the support issue.

Set business hours to let Seth know if your team is online.
4. Connect and go live

Keep your current phone number, helpdesk, and workflows.

Seth fits into how you already run support, and escalates calls when a human needs to take over.
Bring your number (or get one)
Route calls your way
Escalate into your helpdesk
3. Set up escalation

Track everything that happens. Seth gets smarter every week.

Once live, Ringly tracks resolution rates, shows what people call about most, and shows any knowledge gaps.

You can dive into any phone call, seeing exactly what the AI did.

Built by founders who’ve lived the support pain

Hi, we’re Maurizio and Ruben, the founders of Ringly.


We built Ringly because customers should get support instantly, whenever they want. And cost shouldn’t be preventing businesses to offer it.