Find quick answers to common questions about our AI phone agent software. Contact our support team if you need more help.
What is Ringly?
Ringly is a software with an AI phone rep that resolves up to 90% of customer support call that Shopify brands are getting.
How do I sign up?
Simply click Get started and set up Seth. If you need help along the way, you can book an onboarding call in your account.
How do I set up my first AI phone support agent?
After signing up, follow the step-by-step guide in the dashboard to configure Seth, your first AI support agent. Learn more ->
How does the AI phone agent for Shopify brands work?
The AI phone agent picks up when your customer call, resolves ~70% of calls out of the box, and can get to 90% resolution rate when you add all your SOPs and tools as well.
Can the AI support rep handle multiple languages?
Yes, our AI phone rep supports 40 languages to help a diverse customer base.
Do I need to provide a credit card to start?
Yes! This way we know that you are committed and want to move forward with automating phone calls + we can offer you better support and onboarding as a result!
What do I need to start using Ringly?
Just an email address to sign up and a creditcard to start a plan. No technical skills are required.
Can I customize how AI phone agent speaks?
Absolutely! You can tweak the AI's voice and tone to match your brand's style.
How can I monitor Seth's performance for my brand?
Use the analytics tab to track metrics like resolution rate, deflection rate, call volume, cost per call, average call duration, payroll saved, categories, and more.
Let Seth handle the calls your team shouldn't
Go live in under an hour. Escalates only when needed, and brings in attributed orders along the way.
