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Tired of wasting time bouncing between Play AI and Goodcall, unsure which one actually fits your needs?
We’ll break down:
Founded in 2023 and headquartered in Dubai, Play AI is pioneering the integration of artificial intelligence within the gaming industry. Led by founder Ramees PS, Play AI empowers creators to deploy gaming-focused AI, enables players to monetize their gameplay, and helps games deliver hyper-personalized experiences through its modular chain platform.
Also read: Best Play Alternatives
Play AI targets game developers, studios, and gamers seeking advanced monetization tools and next-gen interactive features. Its core offerings include an incentivized testnet for sharing gameplay data (Collective), middleware for seamless AI integration into games.
Founded in 2017 and born out of Google, Goodcall is a cutting-edge AI phone agent company based in California. Led by founder Robert P. Summers, Goodcall provides small businesses with intelligent virtual receptionists that handle customer calls seamlessly using advanced conversational AI technology.
Also read: Best Goodcall alternatives
With over 4.7 million calls handled and a remarkable 97% caller interaction rate, Goodcall’s platform offers customizable AI agents featuring human-like voices, CRM integrations, call analytics, and easy no-code setup.
Note: The pricing information below is accurate at the time of writing and may be subject to change. For the most up-to-date pricing, please visit each company's pricing page.
Ringly.io has simple, usage-based pricing with no hidden fees or long-term commitments. Test drive it risk-free for 14 days, then scale up or down on month-to-month terms, or book a demo for fully tailored enterprise support.
There are currently no online reviews available for Play AI on G2, Capterra, Product Hunt, Trustpilot, or other major review sites. This means there is no public data on the total number of reviews or average rating for Play AI.
There are no online reviews available for Play AI. If you’re considering this product, proceed with caution and consider reaching out to the vendor directly or requesting references before making a decision.
Like Play AI, Goodcall has no published user reviews on G2, Capterra, Product Hunt, Trustpilot, or other leading review platforms as of June 2025. As such:
However, expert roundups and comparison articles do provide some insight into its strengths and weaknesses.
There are no online user reviews available for Goodcall. Prospective buyers should be careful—try to request a demo or speak directly with the company before purchasing.
"Excellent match if your business prioritizes quality interactions" – Expert reviewer
Goodcall is praised by experts for its focus on generating real business outcomes like booked appointments and qualified leads rather than just handling call volume. Its interface allows easy customization without technical complexity…
"AI voice can sound monotone" – Expert reviewer
A common criticism is that Goodcall’s voice agents lack vocal variation; the speech can be monotone compared to competitors like PlayAI that offer more natural-sounding voices tailored to brand personality…
Ringly.io is known for its simplicity, and a focus on e-commerce, with features like order status lookups. It has a 4.8 star rating from 12 reviews on Product Hunt and other platforms.
"it stands out significantly ahead" - Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product" - Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human" - Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
"How to automate customer service? -> Ringly.io" - Sidra Husnain, Founder.
Best for Shopify stores looking for the best way to offer 24/7 AI phone support at a fraction of the cost.
How it went when I tried setting up Ringly:
After I installed the Shopify app, the only thing I had to do was to upload my data to the knowledge base. (website was uploaded automatically)
After I did that, I could already speak to my agent via a web call.
Setting it live was as simple as picking a phone number with my area code from the dashboard. I was able to connect the number with 1 click. (The number is also free and included)
There was not really anything else to the setup.
They claim that out of the box, their agents resolve an average of 73% of support calls. They back that up with data from over 2,100 active Shopify stores.
Signup -> onboarded took only 4 minutes and 12 seconds. Most of that time was spent waiting for the knowledge to be uploaded.
Over the first 2 weeks I used it (14-day free trial), it resolved 76% of my calls on its own.
The rest of the calls were escalated to a support ticket by my agent.
(update: the more calls you get, the smarter it gets. As of today, my resolution rate is 79%.)
Standout Features (pros):
Pricing is on a results basis; you don't pay until your agent has at least a 60% resolution rate
Shopify integration is native. It will allow your agent to solve order status and refund requests on the phone.
Reviews are overall very positive, mainly because of the results-based pricing. If you don't pay unless you get results, every customer gets results.
Cons:
What’s unique about Ringly is that it is the first AI phone support tool built for Shopify.
Editors note: Ringly.io opened 5 spots for Shopify stores to pay $0 until AI resolves 60% of your support calls. You can book a call to claim it.
When to pick each one?
Ready to upgrade your phone support and boost revenue? Try Ringly.io free today and see the difference for yourself!
Want to compare other players in the market? Check out our other comparisons:
