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Struggling to pick between Goodcall and Autocalls AI, but can’t face another endless feature comparison?
We’ll break down:
Founded in 2017 and born out of Google, Goodcall is a cutting-edge AI phone agent company based in California. Led by founder Robert P. Summers, Goodcall provides small businesses with intelligent virtual receptionists that handle customer calls seamlessly using advanced conversational AI technology.
Also read: Best Goodcall alternatives
With over 4.7 million calls handled and a remarkable 97% caller interaction rate, Goodcall’s platform offers customizable AI agents featuring human-like voices, CRM integrations, call analytics, and easy no-code setup.
Founded in 2024 in Romania, Autocalls.ai is an innovative startup specializing in AI-powered voice agents that automate customer service and telephony tasks.
Autocalls.ai serves industries like automotive, banking, insurance, e-commerce, and hospitality by automating appointment scheduling, debt collection, technical support, and more. Its no-code platform integrates with over 250 tools including HubSpot and Zoho to streamline workflows while providing detailed analytics.
Note: The pricing information below is accurate at the time of writing and may be subject to change. For the most up-to-date pricing, please visit each company's pricing page.
Ringly.io has simple, usage-based pricing with no hidden fees or long-term commitments. Test drive it risk-free for 14 days, then scale up or down on month-to-month terms, or book a demo for fully tailored enterprise support.
Total reviews and average rating:
Capterra: 137 reviews, 4.7/5 average rating.
"Transformed our inbound calls" – Bye Junk Operations Manager
Goodcall transformed our inbound calls into actionable leads, even when we couldn't answer the phone... The AI assistant captured leads after hours and scheduled pickups...
"Lacks advanced features" – Synthflow Blog Reviewer
While Goodcall provides an easy, no-code setup for basic workflow automation, it lacks key features such as advanced customization, multi-action APIs, and voice cloning... Many users find that Goodcall's AI can be slow to learn and respond accurately...
There are no online reviews available for Autocalls AI on G2, Capterra, Product Hunt, Trustpilot or other major review platforms. Users should be careful and consider reaching out directly to the company or requesting references before making a decision.
If you need more details on either product’s strengths or weaknesses compared to competitors like Brightcall.ai or Bland (which do have public user feedback), let me know!
Ringly.io is known for its simplicity, and a focus on e-commerce, with features like order status lookups. It has a 4.8 star rating from 12 reviews on Product Hunt and other platforms.
"it stands out significantly ahead" - Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product" - Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human" - Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
"How to automate customer service? -> Ringly.io" - Sidra Husnain, Founder.
Best for Shopify stores looking for the best way to offer 24/7 AI phone support at a fraction of the cost.
How it went when I tried setting up Ringly:
After I installed the Shopify app, the only thing I had to do was to upload my data to the knowledge base. (website was uploaded automatically)
After I did that, I could already speak to my agent via a web call.
Setting it live was as simple as picking a phone number with my area code from the dashboard. I was able to connect the number with 1 click. (The number is also free and included)
There was not really anything else to the setup.
They claim that out of the box, their agents resolve an average of 73% of support calls. They back that up with data from over 2,100 active Shopify stores.
Signup -> onboarded took only 4 minutes and 12 seconds. Most of that time was spent waiting for the knowledge to be uploaded.
Over the first 2 weeks I used it (14-day free trial), it resolved 76% of my calls on its own.
The rest of the calls were escalated to a support ticket by my agent.
(update: the more calls you get, the smarter it gets. As of today, my resolution rate is 79%.)
Standout Features (pros):
Pricing is on a results basis; you don't pay until your agent has at least a 60% resolution rate
Shopify integration is native. It will allow your agent to solve order status and refund requests on the phone.
Reviews are overall very positive, mainly because of the results-based pricing. If you don't pay unless you get results, every customer gets results.
Cons:
What’s unique about Ringly is that it is the first AI phone support tool built for Shopify.
Editors note: Ringly.io opened 5 spots for Shopify stores to pay $0 until AI resolves 60% of your support calls. You can book a call to claim it.
Start your 14-day free trial of Ringly.io →
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