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Ever wish you could finally pick the perfect conversational AI tool and stop wasting time sifting through endless features, confusing pricing, and mixed-up user reviews? If you’re stuck between Elevenlabs Conversational AI and Synthflow, you’re not alone—it’s easy to feel lost with so much information out there. The good news? By the end of this article, you’ll know exactly which one to choose, without any second-guessing. We’ll compare:
So, if you’re ready for clarity and a real answer to your search, let’s dive in!
Founded in New York City in 2022 by Piotr Dąbkowski and Mati Staniszewski, ElevenLabs is a trailblazer in AI audio technology, specializing in ultra-realistic voice generation and conversational AI.
ElevenLabs’ core features include low-latency text-to-speech models supporting over 29 languages, advanced turn-taking logic for natural conversations, customizable SDKs (Python/TypeScript), a vast Voice Library with thousands of voices contributed by creators worldwide, and seamless integration across web and telephony platforms.
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Founded in Berlin, Germany in 2023 by Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow is crushing the AI voice call game. With over 1,000 users and counting, they're helping businesses stop missing calls and start making more money with their no-code AI phone system.
In the next section, we'll break down what makes Synthflow tick, the good stuff, the not-so-good stuff, how much it'll cost you, and what real users are saying, all compared to Bland AI and Ringly.io.
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Note: The pricing information below is accurate at the time of writing and may be subject to change. For the most up-to-date pricing, please visit each company's pricing page.
Ringly.io has simple, usage-based pricing with no hidden fees or long-term commitments. Test drive it risk-free for 14 days, then scale up or down on month-to-month terms—or book a demo for fully tailored enterprise support.
I've gathered reviews for both ElevenLabs Conversational AI and Synthflow from various platforms. Here's what users are saying about each product, along with their ratings and some highlighted reviews.
ElevenLabs is known for its incredibly realistic AI-generated voices with emotional expressiveness and natural-sounding speech. It offers voice cloning capabilities and supports multiple languages and accents.
Rating Summary:
- G2: 4.7/5 stars from 191 reviews
- Product Hunt: 4.8/5 stars from 50 reviews
- Trustpilot: 2.7/5 stars
- Capterra: 5/5 stars
"Incredibly realistic and emotionally expressive" - Content Creator. "ElevenLabs stands out for its incredibly realistic and emotionally expressive AI-generated voices. The platform's voice cloning capabilities are remarkably accurate, producing natural-sounding speech that's almost indistinguishable from real human voices. The interface is user-friendly, and the API integration is smooth..."
"Pricing can be a barrier" - Small Business Owner. "While the quality is top-tier, pricing can be a barrier for small creators or startups, especially for higher-tier usage. Additionally, real-time voice generation still feels slightly limited compared to batch processing. There are also occasional restrictions or delays when it comes to voice cloning approvals..."
Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes like appointment scheduling and lead qualification with AI voice agents that work 24/7.
Rating Summary:
- G2: 4.4/5 stars (exact number of reviews not specified)
- Other platforms: No specific ratings found for Capterra, Product Hunt, or Trustpilot
"Super easy to use" - Business Owner. "It's super easy to use and connect third parties to it. I also didn't have to code anything to get it to work which is nice because I don't know how to code. I also loved the clone feature for the AI, the AI sounds just like me..."
"Setup process can be overwhelming" - Sales Professional. "The setup process can be a bit overwhelming at first. The configuration isn't as straightforward as one would hope, and it requires some trial and error to get things running smoothly. A more guided onboarding experience or better documentation would make a huge difference for new users..."
Both platforms offer AI voice solutions but serve slightly different purposes. ElevenLabs excels in creating realistic voice content with emotional depth, while Synthflow focuses on automating customer interactions through voice AI agents. Your choice should depend on whether you need content creation capabilities or customer interaction automation.
Ringly.io is known for its simplicity, and a focus on e-commerce, with features like abandoned cart recovery and order status lookups. It has a 4.8 star rating from 12 reviews on Product Hunt and other platforms.
"it stands out significantly ahead" - Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product" - Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human" - Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
"How to automate customer service? -> Ringly.io" - Sidra Husnain, Founder.
While ElevenLabs and Synthflow excel in their niches—content creation and general automation—Ringly.io stands out as the most well-rounded, business-focused platform. Its practical AI features aren’t just “cool tech”: they’re specifically designed to recover lost revenue, solve real customer problems, and fit seamlessly into any workflow, all with a setup that anyone can manage. Whether you’re just starting out or scaling rapidly, Ringly.io makes AI phone automation easy, affordable, and results-driven.
Best for Shopify stores looking for the best way to offer 24/7 AI phone support at a fraction of the cost.
How it went when I tried setting up Ringly:
After I installed the Shopify app, the only thing I had to do was to upload my data to the knowledge base. (website was uploaded automatically)
After I did that, I could already speak to my agent via a web call.
Setting it live was as simple as picking a phone number with my area code from the dashboard. I was able to connect the number with 1 click. (The number is also free and included)
There was not really anything else to the setup.
They claim that out of the box, their agents resolve an average of 73% of support calls. They back that up with data from over 2,100 active Shopify stores.
Signup -> onboarded took only 4 minutes and 12 seconds. Most of that time was spent waiting for the knowledge to be uploaded.
Over the first 2 weeks I used it (14-day free trial), it resolved 76% of my calls on its own.
The rest of the calls were escalated to a support ticket by my agent.
(update: the more calls you get, the smarter it gets. As of today, my resolution rate is 79%.)
Standout Features (pros):
Pricing is on a results basis; you don't pay until your agent has at least a 60% resolution rate
Shopify integration is native. It will allow your agent to solve order status and refund requests on the phone.
Reviews are overall very positive, mainly because of the results-based pricing. If you don't pay unless you get results, every customer gets results.
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What’s unique about Ringly is that it is the first AI phone support tool built for Shopify.
Editors note: Ringly.io opened 5 spots for Shopify stores to pay $0 until AI resolves 60% of your support calls. You can book a call to claim it.
Choosing the best conversational AI platform really comes down to your goals, technical resources, and how much value you want to unlock from your customer interactions. After a deep dive into ElevenLabs Conversational AI, Synthflow, and Ringly.io, here’s how they stack up—and when each one shines.
So, when should you go with each platform?
Both ElevenLabs and Synthflow are powerful in their specific domains, but if your top priorities are ease of use, measurable impact on sales, transparent pricing, and world-class support—Ringly.io stands out as the leading alternative. It’s the most business-focused platform, making AI phone agents accessible to anyone and delivering tangible results for companies of all sizes.
Curious how much Ringly.io can do for your business? Try it free today and see the difference for yourself.
Want to compare other players in the market? Check out our other comparisons: