How to recover abandoned carts with AI phone agents

This guide shows the exact process to create an AI abandoned cart recovery system that reclaims up to 30% of potentially lost sales, even in your sleep.
Maurizio Isendoorn
Written by
Maurizio Isendoorn
Ruben Boonzaaijer
Reviewed by
Ruben Boonzaaijer
Last edited 
November 19, 2025
how-to-recover-abandoned-carts-with-ai-phone-agents
In this article

Video walkthrough

Here is a video I made showing you how it works:

The abandoned cart problem

Every Shopify brand has to deal with abandoned carts. It's nothing new, but it is still important you minimize them.

Luckely there are lots of tools that are available that will help you with this issue.

How AI is transforming abandoned cart recovery

Current methods constist of:

  • manual email follow-ups
  • generic reminder messages
  • low conversion rates

AI phone agent approach:

  • instant personalized contact
  • intelligent objection handling
  • dynamic discount strategies
  • human-like conversation

Step-by-step guide

1. Create your Ringly.io account

2. Optimize agent knowledge base

Upload:

  • product information
  • pricing details
  • discount strategies
  • objection handling scripts

3. Configure contact strategy

  • select phone number
  • set trigger conditions
  • define conversation flow

Real-world performance demo

In the walkthrough example, the ai agent:

  • identified abandoned cart
  • engaged customer personally
  • offered targeted 20% discount via SMS
  • converted potential lost sale

Insights

Conversion psychology: customers abandon carts for specific reasons. AI agents can:

  • detect hesitation triggers
  • provide immediate solutions
  • overcome purchase barriers

Economic impact:

  • average cart abandonment rate: 70%
  • potential recovery: up to 30% of lost sales
  • minimal setup time required

Also read: Automate your business entirely with AI phone call automations

FAQs

Q: How technical do i need to be to set this up? A: Virtually zero technical skills required. ringly.io's template-based system is designed for non-technical users.

Q: What's the cost of implementation? A: starts with a free account. phone numbers cost as low as $5/month.

Q: Will the ai sound robotic? A: no. modern ai agents use natural language processing to sound human-like and personable.

Q:Hhow quickly does it work? A: agents contact customers within 5 minutes of cart abandonment.

Q: Is this compatible with my existing Shopify store? A: yes, direct shopify integration makes setup seamless.

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Maurizio Isendoorn
Article by
Maurizio Isendoorn

Hi, I’m Maurizio! A developer, AI enthusiast, and cofounder of Ringly.io! Previously, I've been working in ecommerce, and now lead product at Ringly.io in Rotterdam, Netherlands. Nice to meet ya!

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